General Product Questions

Product Basics

FORMUFIT PVC products are fittings and pipes specifically designed to build structures and projects. FORMUFIT fittings and accessories allow inventors, designers, makers, and DIY enthusiasts to create innovative structural applications from simple, inexpensive PVC pipe available in the plumbing department of almost any hardware store.

PVC pipe comes in a variety of sizes. FORMUFIT PVC products are designed so that individuals can produce any application or structure needed using pipe of almost any size that their project requires. For example, some pipes are more robust, more rigid, and ideal for designs that bear weight, while some tubes are more agile and flexible, perfect for creating curved surfaces and smaller applications. Essentially, the pipe is chosen based on the design or need.

Check out our easy-to-use PVC Size Guide to determine your project's most suitable PVC pipe size.

Drawing out your design and planning first are great methods to determine your needs. Another approach is to download our PVC fitting and pipe components for SketchUp. You can build and even test your design using SketchUp before you place your order.

Additionally, you can download and print our PVC Pipe Size Guide to view actual pipe sizes and attributes and determine which size PVC pipe is right for you.

Nope. You don't have to use our pipe. You can use our Furniture Grade PVC fittings with standard plumbing-grade PVC pipe from your local hardware store or home center; however, plumbing-grade PVC does have drawbacks compared to FORMUFIT Furniture Grade PVC pipe. Limitations such as short life in the sun, yellowing, manufacturer's ink and stampings, brittleness, and a matte or dirty appearance make plumbing pipe a less-than-stellar solution.

However, we offer some ideas on 'beautifying' plumbing-grade PVC pipe in our PVC How-To Guides section, specifically our PVC Pipe Cleaning Guide.

No, our fittings and accessories are not compatible with CPVC. Our products will only work with Schedule 40 PVC pipe available in the plumbing section of your hardware store or available in our store. CPVC and CTS use a different measurement system incompatible with Schedule 40 PVC fittings. You can identify CPVC and CTS pipe by their tan or light-brown color, whereas standard PVC pipes are white.

You can see more information on these types of pipes on our PVC vs. CPVC Compatibility page.

Yes, FORMUFIT fittings will work with Thinwall PVC pipe, but only for our external-fit fittings. While the outside diameter will match, Thinwall PVC does not have the correct inside diameter to accommodate our internal fittings and accessories. FORMUFIT internal fittings and accessories will only fit inside Schedule 40 PVC Pipe.

PVC pipe sizes can be somewhat illogical. This confusion comes from the fact that the named size of the PVC pipe diameter barely resembles the actual measurements.

To determine the size of the fitting you need for your pipe size, download our PVC Size Guide or refer to our PVC 101 page.

When you put them side-by-side, the difference is quite clear. Despite the appearance, our fittings have the following benefits over plumbing-grade PVC fittings:

  • Glossy, clean white, black, or bright-color, UV-resistant exterior.
  • No stampings, raised lettering, embossments, or barcodes. 
  • All FORMUFIT products are completely solid in color.
  • FORMUFIT products are completely non-toxic and contain no heavy metals, harmful dioxins, phthalates, or other dangerous chemicals.
  • Tapered, clean edges for increased appearance.
  • Multiple configurations (3-Way, 4-Way, 5-Way) that are not found in plumbing-grade fittings.

FORMUFIT PVC fittings and pipes are not rated by the National Sanitary Foundation (NSF) for plumbing applications. Our fittings are specifically designed for structural purposes and are not designed for plumbing use. While they will work in plumbing applications, they may fail inspection, as they are unmarked. FORMUFIT products CAN be used for irrigation, aquaponics, and aquarium applications since there is usually no inspection required.

The best method to contact us is via email, but you can also reach out to us via our Contact Us page. Additionally, we are integrated into social networking and other internet applications, such as Facebook, Instagram, and Twitter, which allows us to answer your questions no matter where you are.

Product Delivery Questions

Shipping & Delivery

For US customers, we offer four shipping methods: Economy, Basic, 2-day, and Next Day. Orders for fittings or accessories only will ship in 1-2 business days. Orders that contain PVC pipe require additional preparation and will ship in 3-4 business days. Please see our Shipping Information page for more info.

For International customers, please see our International Orders page here.

Most domestic orders arrive within 3-5 business days with Economy and Basic shipping. In addition, 2-day and next-day options are available for additional expense during the checkout process.

Yes, we ship to most countries that utilize Nominal Pipe Size (NPS) pipe sizing rules. Please add your desired products to the cart and proceed to checkout to see your purchase and international shipping options.

Shopping @ FORMFUIT

Product Ordering

No, there is no minimum order amount to purchase on the formufit.com site. Our flexible shipping structure allows you to order only the fittings you need at a low cost. In addition, we are the only PVC provider online to offer the use of the USPS Ground Advantage mail to send small, inexpensive shipments for around $6 anywhere in the US.

We offer our customers a wide range of payment options, including credit cards such as Visa, Mastercard, and American Express. We also accept other online payment methods such as ApplePay, Google Pay, PayPal, and Shop Pay. This array of payment options aims to provide our customers with the convenience and flexibility to choose a payment method that suits their preferences and needs.

We welcome all Visa or MasterCard credit cards that are issued internationally. You can choose to make payments with any of these credit cards, and we'll be happy to process them for you.

We pride ourselves on providing a secure and trustworthy shopping experience for all of our customers. We take every measure to ensure that your personal and financial information is kept safe and confidential when you shop with us. To achieve this goal, our online store uses state-of-the-art encryption technology provided by Shopify, a renowned e-commerce platform. This technology ensures that all transactions are fully encrypted and protected from unauthorized access. Your credit card information is never stored on our servers or elsewhere, so you can trust that your sensitive data is safe from potential breaches.

FORMUFIT charges sales tax for specific states, including Kansas and Florida. If you or your organization have a tax exemption or resale tax certificate, please send us your documentation to info@formufit.com, and we can flag your account as tax-exempt prior to your order.

No — but please don’t misunderstand this as any lack of interest! We’d love to answer your questions. We know the decision to omit phone support is unusual, but after experimenting with different approaches, we’ve found that starting with email enables us to provide the fastest response and direction to the correct answers.

We focus on providing fast and high-quality responses by email or through our Contact Page, so you’re always talking to a human who can help first-hand.

Order Changes

Returns and Cancellations

If your order has not yet shipped, you can change or modify your order directly in one of two methods, both of which are designed to be straightforward and user-friendly:

  1. In the order confirmation email sent after placing your order, click the View your order button. This link will take you to an order status page; you can then click the Edit button to begin modifying your order.

  2. If you created an account, you can log into your account, click on the pending order number, and then click the Edit button to modify your order.

We accept returns for fitting and accessory products. Due to the custom cut-to-order nature of our PVC pipe, we do not accept returns for that product. For more information on returns, please see our Product Returns Policy page.

FORMUFIT accepts returns within 30 days of receiving your order. Items must be returned in the same condition in which they were received and should be adequately packed for return to avoid damage in transit. Any items damaged during return shipping or have signs of use will be charged a restocking fee.

Most refunds are processed within seven business days of receiving the merchandise back at our warehouse. This timeframe can vary depending on the return shipping method or your bank's policies.

Still have questions? Reach out to us.

If we weren't able to answer your specific question in our FAQ, feel free to reach out to us via the Contact Form below:

Contact form

Required fields are marked with *.