Phone Support & Ordering

Does FORMUFIT offer phone support or over-the-phone ordering?

Not currently - but please don’t misunderstand this as any lack of interest!  We’d love to answer your questions.

Why we don't offer live phone support

We know the decision to omit phone support is unusual, but after experimenting with different approaches, we’ve found that starting with email enables us to provide the fastest response.  This allows us to keep our overall pricing down while maintaining a feature-rich product line.

Via email, our team is able to gather order and product details and other information so that they can assist effectively, and link to educational resources that help you get the most out of building your PVC project.

We understand that some people prefer phone support. If you would like to leave us a voicemail at 913-782-0444, someone from our Customer Care team will get back to you within 1-2 business days.

We also offer assistance via our online chat (found at the bottom of this page), our Contact Page and Twitter.